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When booking a flight, even a small mistake can create a problem later. The common issue travelers face is entering the wrong name while making a reservation. However, if you are flying with WestJet and find the name is incorrect on ticket, no need to panic. WestJet Airlines has a name change and correction policy that allows travelers to fix errors in the booking. 

This blog will explain everything about the WestJet name change policy, including rules, types of changes, fees, and methods to correct the name.

Why Is the Correct Name Important on a Flight Ticket?

WestJet Airlines has strict rules regarding passenger details. Name on ticket should be same as mentioned on ID or passport. Small errors, such as wrong spelling or missing letters, can cause an issue at the airport. As security checks, verify ticket with ID. Moreover, for international flights, misspelled names do not allow to board the flight.

WestJet Name Change Policy: Important Highlights 

WestJet airlines allows passengers to correct mistakes in names, but only under specific rules. Minor errors can be fixed easily, while major ones, like marriage or divorce, may require legal documents, and charges will apply. So, before further details, here are the main points of the policy:

  • Small corrections available for typos or missing letters.
  • Major changes (like a full name) require certification and documents. 
  • Fees may apply according to the type of correction and ticket rules.
  • The WestJet ticket is non-transferable. Passengers are not allow to change the name completely to transfer the ticket to another person.
  • Corrections should be done check-in or travel date.

Types of Name Changes Allowed by WestJet

Both minor and major name changes are allowed, depending on the situation. The type of correction you need will decide whether documents or fees are required. Small errors will not require a fee, but bigger changes may involve charges or fare differences. However, WestJet policy divides name changes into two categories, these are as follows: 

Minor Name Corrections

These include small spelling mistakes or formatting issues, such as a typo or last name (Jhon instead of John). Missing or extra letters, adding or removing middle name, and title errors (Mr., Ms.). For these, WestJet allows free or less-fee corrections. 

Major Name Changes

Bigger changes require legal proof, such as a wedding, divorce, or government approval. However, passengers have to provide supporting documents, like a certificate, Divorce decree, and an ID proof. WestJet Airlines reviews these, and charges will apply. 

Documents Required For Name Change 

When requesting a name change, WestJet requires valid evidence to verify the update. The type of document you require depends on reason for the correction. Commonly accepted documents are: 

  • Marriage Certificate if the name has changed due to marriage.
  • Divorce Decree to restore the previous name after divorce.
  • Legal Certificate for officially updated names through a court or government process.
  • ID or Passport to confirm the current name. 
  • Birth Certificate (for minors) in case of corrections for children or infants.

Special Cases of WestJet Name Change Policy

Some name change situations are not easy and need special attention. In such cases, WestJet apply different rules or ask passengers to show documents before correcting. These include changes after marriage, divorce, or traveling internationally. As the name should match the passport or ID. However, there are some special situations that travelers should know:

  • Name Change After Marriage or Divorce: Allowed with valid proof (marriage certificate, divorce decree). WestJet may apply a fee and fare difference.
  • International Travel: Passport details must match with ticket exactly. Corrections must be done before departure, or you may be denied boarding.
  • Group Bookings: For group reservations, name corrections can be requested through travel agent or WestJet group desk.
  • Children and Infants: The child ticket must match the passport or birth certificate. Minor spelling corrections are allowed with proof.

How Much Does WestJet Charge for Name Change? 

The cost of changing a name on WestJet depends on the type of correction and route. Minor typos are free if corrected quickly, but after the 24-hour window, a fee applies. For most flights within Canada or to non-European destinations, the fee is around CAD 100–118 (USD 125–150). For Canada–Europe routes, it is higher, usually CAD 150–177 (USD 175–200). Major changes due to marriage, divorce, or legal updates also require supporting documents, along with the fee. 

How to Request a Name Change on WestJet?

WestJet provides multiple methods to correct the name on the ticket. Passengers can choose either online, offline, or the option that is more convenient. So, if you entered the name incorrectly on your ticket while making a reservation, here are the ways to modify it: 

Online through website or Mobile App 

  • Visit the WestJet website, or download the mobile app. 
  • Go to Manage Trip section. 
  • Enter the booking reference and the last name. 
  • Select flight and choose“edit passengers” details option. 
  • Now make the correction as allowed. 
  • Review the details, pay the charges. 
  • Save the updated ticket details in your email or phone device. 

Through Customer Service 

  • Call WestJet’s customer care center by dialing a number +1-860-374-7617. 
  • Provide the booking details and explain the correction that is required.
  • After that, share the supporting documents through email if a major name change is required.
  • The agent will update the name and confirm the changes.

At the Airport Counter

Visit the WestJet service desk at the airport, and talk to an available executive. After that, provide booking reference and ID proof. Request correction before check-in. And pay fees if applicable.

Tips to Avoid Name Errors in Future Bookings

Mistakes in passenger names are common but can be avoided with a little focus during booking. Double-checking details and using same name as on official ID or passport can save time and money. Here are some points that you can keep in mind. 

  • Review complete ticket details before paying the booking amount. 
  • Use full legal names, not short forms.
  • Enter name same as it appears on the ID/passport.
  • Check confirmation email immediately after booking.
  • Update frequent flyer profile to store the correct name details.

Conclusion 

Travel plans can be stressful, and a wrong name on ticket adds the tension. However, WestJet name change policy provides passengers a way to fix errors in ticket. Whether it is a small typo or a major change due to marriage, WestJet allows corrections under clear rules. So, understand type of change required, and provide the right documents. By double checking booking details and correcting errors in advance, provides a smooth and hassle-free journey with WestJet.

 

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Frequently Asked Questions - FAQs

Can I Transfer Westjet Ticket to Another Person?

No, the tickets are non-transferable. You cannot completely change the name to another traveller.

Is There a Time Limit for Making Name Corrections?

Yes, on WestJet flights, corrections should be made before check-in or departure.

Do I Have to Pay a Fee for a Minor Typo?

Small spelling mistakes can be done for free if reported immediately. Otherwise, a small service fee will apply.

What Documents are Required for a Major Name Change?

A marriage certificate, government-issued ID, divorce decree, with updated name.

Can I Change My Name After Check-in?

No, once you check in, complete name changes are not allow on WestJet. For that, passenger has to rebook a flight.
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