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Sun Country Cancellation Policy

Sun Country Cancellation Policy and Fees

Unexpected events can happen anytime that may require us to drop our travel plans. This would be the last thing that  a passenger may want. Are you struggling with the same issue? Then, no worries, as Sun Country Airlines cancellation policy is here to help you. It gives you flexibility to cancel your flight ticket and request a refund. Further, Sun Country Airlines may or may not ask for cancellation fee depending on the point of cancellation and fare types. Therefore, knowing the airline rules is really important before you process further for the cancellation process. 

Still confused, where to get the correct information? Then, check out the information below. Here you will get the essentials of the Sun Country cancellation process.

How to Cancel a Flight on Sun Country Airlines?

Passengers with Sun Country Airlines can cancel a flight through various modes online, such as the official site, social media, and live chat, and offline, such as by phone & email support. You can pick one of them as per your preference listed below:

Steps to Cancel a Flight Online:

  • Visit the official website of Sun Country Airlines.
  • Click on the Manage My Trip tab.
  • You will get a new page.
  • Enter your reservation number and last name.
  • Hit the Continue tab.
  • Here, select the Cancel Flight option.
  • Click on the Refund Request tab to claim a refund.
  • The airline will send you a confirmation email.

Contact Sun Country Airlines to Cancel Your Flight:

Suppose you are unable to change online, please call our reservation line at 651-905-2737 or 1-860-516-6375. It is an alternate method you can use to revoke your flight within 24 hours of reservation for a full refund. It is a very effective method to cancel a reservation with the help of experts.

  • You can dial Sun Country flight cancellation phone number at +1-860-516-6375 to rebook your flight.
  • After that, you will connect with a live person who will help you cancel your journey.
  • However, you must share your flight details with them and the reason to cancel your flight.
  • The agent will start the process of cancellation and tell you about your refund eligibility.

Cancel Sun Country Flight at The Airport:

Passengers can cancel their ticket when they are available at the with the help of staff present at the airport. You must go to the ticket counter and meet an airline supervisor. Tell them about your flight cancellation along with the reason.

They will ask you to provide the reservation details to get your booking page. Travel agents will cancel your flight within a short time as per your request. You may pay a sun country cancellation fee if needed.

What Happens if Sun Country Cancels Your Flight?

If Sun Country cancels your flight for a controllable reason, then it provides the following options:

  • Rebooking in the next available flight or
  • Refund to your original account or flight credit, if you no longer wish to travel.

Further, the airline never asks for a fee to provide rebooking on another flight. Sun Country informs the passengers about the canceled flights a few days before the take-off. Also, Sun Country provides a refund for the unused part of the ticket.

What Happens if Sun Country Cancels a Flight Due to Weather?

If Sun Country Airlines cancels a flight due to weather conditions,the Airlines will rebook the next available flight for free. Sun Country Airlines may offer greater flexibility in cancellation policies/ reschedule fee or changes to travel plans. Passengers have the option to rebook their flights on alternative dates or routes subject to availability.

How Often Are Sun Country Airlines Delayed or Canceled?

Generally, it is based on the situation, such as the bad weather or technical glitches that cause Sun Country Airlines to cancel or delay their flight. Mostly, the airline informs the passengers about delayed or canceled flights before the specific time of departure if a bad situation does not occur suddenly. Similarly, Sun Country Airlines often delays the flight rather than cancels the flight.

Does Sun Country Compensate for Delayed or Canceled Flight?

Yes. Sun Country may compensate for delayed or canceled flights an amount equal to $650 per passenger. Additionally, Sun Country may also provide the amount for expenses bear at the airport in case of significant delay which is 4 hours for domestic flight and 8 hours for international flights. 

However, the compensation amount can change as per the circumstances. Therefore, connect to the Sun Country Airlines executive to know more about the compensation amount. 

An Overview Of Sun Country Ticket Cancellation Policy

There are some guidelines about the ticket cancellation policy of Sun Country. It is important to learn these terms and conditions when it comes to canceling a flight. Check out the following points carefully:

  • Travelers can cancel a booking with or without charges.
  • The fee depends on the booking and the cancellation period.
  • One can cancel a flight reservation online through the Manage Trip.
  • All cancellations are subject to a 10% fee.
  • You can cancel a Sun Country flight for almost free/through nominal charges within 24 hours from the reservation time.
  • The reservation date must be seven days before the date of the take-off.
  • You can ask for a refund when you cancel your flight within the risk-free period.
  • Sun Country will not offer any refund in case the flight reservation is done seven days before take-off.
  • The amount of the refund may differ as it depends on the type of ticket.
  • You can cancel a Sun Country Airlines reservation through the mobile app.

Does Sun Country Have a 24-hour Cancellation Policy?

You can cancel your itinerary within 24 hours of booking when you book your flight up to seven days before the take-off under the Sun Country 24-hour cancellation policy. It allows full refunds for the flight tickets cancel within twenty hours of purchase.

The 24-hour cancellation policy is only applicable to the normal published airfare. It does not apply to group reservations/vacation packages/non-air products.

How Much Does It Cost for Sun Country Flight Cancellation?

Sun Country Airlines imposes a fee on passengers who cancel a flight ticket. Similarly, the fee amount is not the same for all passengers as it depends on various factors. Here are some points that will give you an idea about the flight cancellation fee criteria.

  • Sun Country Airlines does not ask you to pay a fee if you cancel a flight 60 days/ more before departure. 
  • Sun Country Airlines cancellation fee will be $50 when you cancel your flight up 14 to 59 days before the date of the travel.
  • You must pay $100 as a penalty for the flight you cancel 14/ less than days prior to the date of the take-off time.
  • Note: The airlines will credit your refund to your next ticket when your reservation is eligible for a complete refund. Passengers can get the credited refund within one year from the date of your confirmed flight.

Point of cancellation

Cancellation Fee

60 days or more for departure

$0

Between 14 days and 59 days before departure

$50

Within 14 days of departure 

$100

Does Sun Country Have a Free Cancellation?

Yes. You can cancel your Sun Country flight for free within 24 hours of reservation. The airline allows its passengers to cancel the ticket within departure time. You can enjoy a free cancellation within a specified time under the Sun Country cancellation policy.

How to Get Refund from the Sun Country Airlines?

Sun Country provides online and offline ways to request a refund from the Sun Country. Accordingly, you need to follow a step by step process. 

Through Website

  • Visit Sun Country Airlines official website.
  • Go to the “Manage My Trips” section.
  • Then, enter your login details such as PNR number and last name.
  • Further, select the flight for which you need a refund. 
  • Next, click on the “Request Refund” option. 
  • Further, Sun Country Airlines check out your eligibility for refund and
  • Process the refund if found eligible. 

Still not received the refund? Contact Sun Country Airlines reservations at 651-905-2737. Follow the IVR commands and choose the prompts. Then, a representative will take your call. Request him for a refund for canceled flight. Further, the agent will check your eligibility and will finally process the refund. 

What is the Sun Country Airlines Refund Policy?

Sun Country also offers a refund to its passengers in some specific circumstances. The flight tickets applicable for a refund as per the cancellation policy as follow:

  • Passengers will get a refund within 7 days from the time they request a refund for the tickets bought by credit card.
  • You will get a ticket refund within 20 days when the flight ticket is confirmed by cash/check in accordance with Sun Country flight cancellation policy.
  • Sun Country Airlines will offer the refund in the actual form of payment/credit vouchers when applicable.
  • The optional refunds may be provided according to the above time frame.

How Long Does Sun Country Refunds Take?

The time Sun Country takes to process a refund depends on the original mode of payment. Therefore, when you make payment through credit card, then refund takes around seven days. However, the refund time can extend to 20 days when payment is made through cash or check. To get the amount back, you should complete the necessary documentation.

Bottom Line! 

Sun Country offers you flexibility to manage your flight booking through Manage My Trips section on the website. The above information helps you understand the correct time to cancel your Sun Country ticket without losing its value. Alternatively, you can take help of its executive if any query is left in mind. 
 

Frequently Asked Questions - FAQs

How Long Does It Take for Sun Country to Refund Money?

Sun Country Airlines offers the refund only to the eligible passengers within 7 days from the travel time. It is only applicable for all kinds of tickets buy through ticket cards. You will get a refund for 20 days on all tickets buy through cash upon the receipt of the request and all needed documentation. 

Does Sun Country Have a 24-hour Cancellation Policy?

Yes. Sun Country Airlines allows the passengers to cancel their flight within 24 hours of booking for free. You can also ask for a full refund.

How Much is Sun Country Delayed Flight Compensation?

You can book a new flight in case a flight is delayed by three or more hours by Sun Country Airlines. The airline will also provide you with the compensation of up to $750 for your airfare due to the travel protection plan. 

What is the Phone Number for Sun Country Cancellation?

If you are unable to cancel your flight online, you can directly get in touch with the Sun Country customer service team by calling them at 651-905-2737. You must have the complete information of your flight. Passengers can cancel their flight online also through the official website.

What Happens if I Miss My Sun Country Flight?

What if I miss my flight? Contact Sun Country phone number 651-905-2737 to rebook you on a later flight or allow you to fly on standby on the next flight if possible.
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