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Have you booked your ticket with Singapore Airlines and need cancellation because of sudden changes? However, you may not know how to proceed. 

Leave your worries, as Singapore Airlines cancellation policy is here to guide you. It helps you cancel your flight tickets with ease. 

But, what about the Refund?

No worries! There is a simple hack to that as well.

Just cancel within 24 hours of making the reservation.

If somehow, you were not able to abide by the 24-hour cancellation rule, the intent must be to mitigate the loss in penalties. 

So, keep reading. Later in the blog, we will explain the same.

Singapore Airlines Cancellation Terms and Conditions 

You can easily cancel your ticket on Singapore Airlines. However, you must understand the following conditions:

  • Singapore Airlines lets you cancel your reservation online if you have bought it from the airline website. 
  • You will get a refund only on the refundable fare.
  • You can cancel the nonrefundable ticket as well.
  • But, the airline will only return the refundable taxes and services.
  • Singapore Airlines will provide the refund only when you cancel it within the deadline.
  • Cancel your flight( to and from the USA ) for free by canceling  in 24-hour of ticket booking.
  • Ensure that your flight departure date has a minimum of 7 days left.
  • If you cancel a flight booked using travel credits, then existing fare terms and conditions will apply.
  • Contact the travel agent and partner airline for cancelling a booking made through them.

Is There Any 24 Hour Cancellation Policy with Singapore Airlines?

Yes. As per Singapore Airlines 24 hour cancellation policy, you can cancel a flight (to and from the USA) for a full refund. But, you need to meet the below conditions.

  • You have cancelled the ticket within 24-hour of completion of the booking, and
  • Seven days are remaining in flight departure.
  • So, you can skip the cancellation fee if you fulfil the above terms. Further, you can contact Singapore Airlines customer service to request a full refund. 
  • Your fare type also determines if you need to pay for cancellation after 24 hours.
  • For example, Lite is a non refundable fare type. However, you can cancel a Value and Standard, Flexi and First Suites for a fee.

How Do I Cancel a Flight with Singapore Airlines?

You can revoke a flight by visiting the Singapore Airlines website. Alternatively, you can reach out to its representative. Check the below steps to learn more:

Via Airlines Website

  • Visit Singapore Airlines official website 
  • Provide your login details, such as booking reference number, passenger surname, etc.
  • Then, select the “Manage Booking” section.
  • Further, select the flight that you want to cancel.
  • Click on “Cancel your Flight” option.
  • Read out the terms and conditions carefully and 
  • Pay for cancellation if applicable. 
  • Lastly, Singapore Airlines will send you the confirmation in your mail.

Via Singapore Airlines Customer Service

Contact Singapore Airlines at +65 6223 8888 for guidance. It provides real time assistance to its passengers.

Via Online Form 

Take advantage of Singapore Airlines online form to get help for cancellation. The airline gives priority to passengers who have flight in 72 hours or have a medical emergency.

But you can use this form in any of the following situations:

  • You bought the ticket from the Singapore Airlines website.
  • The airline cancels your flight ticket.
  • Not able to access the “Manage Booking” option online.
  • Cancellation needed because of a medical emergency.

How Much Singapore Airlines Ask for Cancelling a Ticket?

Singapore Airlines does not ask for a cancellation charge when you revoke your ticket in 24-hour. However, you will pay Singapore Airlines cancellation fee if you cancel it beyond 24-hour. 

The fee will change with the change in fare type. Check out the table below for more clarity:

Fare Type

Cancellation Charges


Cancellation not available.

If you cancel, only the taxes are refundable.


Between $100 and $200


Between $100 and $200

Flexi Tickets 

Between $50 and $100

First/ Suites

Between $100 and $200

Note: The above fee can change as per modification in airline policies. Check the airline website for the latest updates.

What if I Cancel a Singapore Airlines Award Ticket?

The Singapore Airlines award cancellation policy helps you get the Miles restored when you cancel within the deadline. The airline offers two types of award tickets - Saver and Advantage. Both have their own benefits. 

The following charges apply if you cancel an award ticket beyond the deadline.

Type of Award Ticket 

Cancellation Charges

Saver Award


Advantage Award


The charges can change as per airline policies. So, confirm it from the airline website before you cancel the award ticket.

Singapore Airlines Refund Policy

  • Singapore Airlines gives you a full refund for cancelling the flight in 24-hour of reserving the ticket. 
  • Also, check that a minimum of seven days are remaining in flight departure. 
  • You will receive the refund only when you bought a refundable ticket(to fly to and from the USA).
  • The airline will provide a refund after a 24-hour window but with a cancellation fee. 
  • But you should cancel your ticket by the deadline mentioned in your ticket terms.

How to Request a Refund with Singapore Airlines? 

You can request a refund for Singapore Airlines cancelled flights on the airline website. Follow the below steps: 

  • Visit Singapore Airlines website.
  • Go to the “Manage my Bookings” tab.
  • Enter your credentials like PNR number and last name.
  • Then, click on - ‘Cancel Flight for Refund’.
  • Tap on ‘Request a Refund’ option.
  • Pay for applicable cancellation or refund fee.
  • Proceed further to complete the process and
  • Get a refund from the airline if it finds you eligible.

For added assistance on refund, contact a Singapore Airlines representative.  Provide the agent with the necessary details, basis which, he will initiate a refund.


So, you must have got the answer for the process to cancel your flight ticket on Singapore Airlines. Get a complete understanding of the above Singapore Airlines cancellation policy and save your ticket value. 

You can cancel your flight online, offline, or using a form on the airline website. Further, contact an airline representative if you still need help for cancellation, or call our experts at +1-860-516-6375.

Frequently Asked Questions - FAQs

Can I cancel a ticket bought from a travel agent on Singapore Airlines website?

No. You can only cancel the booking made with Singapore Airlines from its website. Contact travel agents directly for booking through them.

Can I cancel a ticket on Singapore Airlines website if I purchased it from partner airlines?

Yes. You can. But, it depends on the ticket terms. The airline will revoke the entire itinerary for all the passengers in the reservation.

How much time Singapore Airlines take to get a refund for flight cancellation?

Singapore Airlines can take around 6 weeks to credit the amount to the original source of payment. Contact the airline agent when you do not receive it in six weeks.

Can I expect a full refund if I revoke my flight?

Yes. You can receive a full refund for cancelling the ticket (to and from the USA) in 24-hour of reservation. Your fare type must be refundable. Also, you are canceling it 7 days prior to departure.

Can I cancel the unused part of the ticket on Singapore Airlines?

Yes. You can cancel the unused part of the ticket from the “Manage Booking” on the website. However, it is possible only if fare conditions allow.

Is there a 24-Hour Cancellation Policy with Singapore Airlines?

Yes. Singapore Airlines 24-hour cancellation rule allows you to cancel a reservation for a full refund. Just ensure cancelling the flight within twenty-four hours of booking.

How much do I need to pay for flight cancellation at Singapore Airlines?

You don’t need to pay a cancellation fee at Singapore Airlines when you cancel the ticket within 24 hours of booking. Beyond that, a fee is applied depending on the fare type.

How can I cancel a Singapore Airlines flight for free?

You can cancel a Singapore Airlines flight for free when you do it in 24-hour of ticket booking.

Where can I find the Singapore Airlines refund form?

Get the Singapore Airlines refund form on its official website. Check the ‘Get Help’ page of the airline.

How much is Singapore Airlines refund processing time?

It can take around 6 weeks to get the refund from Singapore Airlines. Check with your bank for refund status. Contact the airline representative if it does not reflect in your account within six weeks.
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