Welcome to the Airlines Policy Hub [email protected]

Are you struggling with the flight delay condition on Spirit Airlines? Then, you can end all the worries. With Spirit flight delay compensation rules, the airline makes up for your loss. You may need to attend an important meeting or function at your destination. However, flight delays can cause you to be late for the event. Therefore, Spirit Airlines accommodates you on another flight or compensates you. 

Although as per US regulations, the airline is not responsible to compensate for flight delay. Still, to keep its passengers happy, Spirit Airlines pays them for flight tickets. However, you should consider the Spirit Airlines rules for flight delay compensation.

Flight Delay Compensation Policy on Spirit Airlines

Spirit Airlines makes its best effort to reduce flight delays as much as possible. Still, if it happens, the airline helps you reach your destination by arranging tickets on another flight or providing you compensation. But before that, you should check out the following points:

  • Spirit Airlines compensates only when flight delay is for over 3 hours.
  • As per Spirit Airlines flight delay compensation policy, you will get a refund for flights flying from particular airports.
  • The airline can also pay you credit to book future journeys instead of compensation for flight delays.
  • Repayment amount can differ with the timespan of delay, flight distance etc.
  • Spirit Airlines also pays for expenses done because of delays. It includes a stay or meals.
  • You will still get the compensation when bad weather, lack of workforce and other uncontrollable situations are the reason behind the flight delay.
  • The airline may not provide the compensation when the flight delay is because of security reasons and air traffic control issues.
  • You should report the airline agent for flight delay and apply for compensation.
  • The airline can ask you to submit the necessary documents for the expenses caused by the flight delay.

Note: Do check the Spirit Airlines website to learn about the detailed policy. 

How to Get Reimbursement for Delayed Flight from Spirit?

To get the compensation, select from online and offline ways of Spirit Airlines. You can fill the  Spirit flight delay compensation form on the airline website or call its agent. However, if you do not know the process, then check out the below information.

Fill out the Delay Compensation Form Online

  • Visit Spirit Airlines website.
  • Enter the login details like PNR number and last name.
  • Go to “My Bookings” section.
  • Choose a flight for which you need compensation.
  • Click on “Compensation.”
  • A form will appear on the screen.
  • Check out the Spirit compensation policy before you fill out the form. 
  • Lastly, click on the “Submit” button.
  • Further, you will get a notification from the airline, including details regarding the compensation.

Call Spirit Agent

You can also call Spirit Airlines customer service to request compensation. Therefore, follow the step-by-step process below:

  • Dial Spirit Airlines phone number.
  • Follow the IVR commands.
  • Press a key to choose the prompt.
  • Press 1 to get the flight booking.
  • Press 2 for flight cancellation.
  • Press 3 for refund.
  • Press 4 to connect with the Spirit representative.
  • Press 5 to learn about the flight deals.
  • Request the executive for compensation.
  • The agent will check your eligibility and initiate the repayment.

What Does EC 261 Law Says?

EC261 is a law protecting rights of passengers flying from an European Airport. According to this, Spirit Airlines is responsible for providing compensation for situations under its control. The law is not limited to European travellers but also covers all the passengers who take flights from European airports. 

Even if you travel from any destination in the world to a European airport, EC261 also applies to it. Therefore, based on your flight condition and the destination, the airline can pay up to 650$ as compensation. 

Before you use EC261, it is better to understand which route it covers. To know that, check out the table below:

Flight Route

EU Flight Carrier 

Non-EU Flight Carrier

Flight within EU

EC 261 applies 

EC 261 applies 

Flight from an EU airport to an outside EU airport

EC261 applies 

EC 261 applies 

Flight from an outside EU airport to an inside EU airport.

EC261 Applies

EC261 does not apply

Flight from an outside EU airport to an outside EU airport

EC261 does not apply

EC261 does not apply

EC 261 also secures the airline as they do not need to pay for flight delays because of circumstances out of their control. It includes the following:

  • Air traffic control
  • Workers Strike
  • Political unrest
  • Security threat, etc.

How Much Do I Get as Spirit Compensation for Delayed Flight Refund?

Spirit Airlines first provides the option to get a ticket on another flight. However, you can always have the second option and that is to claim compensation from the airline. As per EU regulations passengers can ask for compensation when flight delay is for more than 3 hours. 

To calculate the delay, the airline examines the flight arrival timing at the airport.

Travel Distance

Compensation (€)

Flight Distance within 1500 km 

Maximum 250 € per passenger

Flights inside EU above 1500 km 

Maximum 400 € per passenger

Flights outside EU between 1500 and 3500 km 

Maximum 400 € per passenger

Flights outside EU above 3500 km 

Maximum 600 € per passenger

Note: Spirit Airlines will pay the above amount only when there are no extraordinary circumstances. Visit the airline website to learn what comes under extraordinary circumstances. 

Does Spirit Offer Compensation for Major Flight Delays?

Yes. Spirit provides compensation when there is a major delay. But first, you should understand what a major delay is. Spirit Airlines considers the flight delay of over 3 hours a major delay. You should also consider the airline rules for flight delays. Check if you are eligible for the same or not. Depending on the situation, you can get up to 600 € from Spirit Airlines.


Hopefully, the above information has given you an insight on Spirit flight delay compensation amount and rules. Although Spirit airlines offers you a place in alternative flight still you can ask for compensation when you do not accept the alternative. 

Remember that the airline is not responsible for compensation when it provides a ticket in flight with the same timing and same destination. You can also connect with a live representative to learn more about compensation on Spirit by dialling +1-860-516-6375.

Frequently Asked Questions - FAQs

Does Spirit offer compensation for a delayed flight?

How do I know if I am eligible for flight delay compensation?

How much compensation Spirit provides for flight delays?

What if my Spirit flight is delayed by more than 3 hours?

Airlinepolicy.com is a third-party website that provides the details about the various Policies of the Airlines. Know, We are not affiliated with any airlines or other OTAs. By using our website, ensure that we are not answerable for any loss or damage incurred by contacting us. If you want to get any further details on our Privacy Policy or Disclaimer, Feel Free to contact us.